Deposits and payouts in pounds
CaratLuck Payments
You can fund CaratLuck with Visa or Mastercard, a phone wallet, Revolut, Skrill or one of six coins, while the balance itself stays in euro. This page covers the twelve payment brands, how a British deposit is converted, how long a payout takes and which documents the casino will ask for.
APayment brands
The twelve logos in the CaratLuck footer
CaratLuck has no public banking page; the cashier only opens after login. What a guest can see is the footer. From top to bottom: an Official iOS App strip with Get, the payment logos in two lines, sport partner marks, the 18+ safer play mark, and finally a License panel that opens to show operator data.
| Type | Brands | Good to know |
|---|---|---|
| Bank cards | Visa, Mastercard | Corporate cards are refused; many UK banks also block gambling on credit cards |
| Phone wallets | Apple Pay, Google Pay | Approved on the phone by biometrics or passcode |
| E-wallet and app bank | Skrill, Revolut | Only wallets registered to you are accepted |
| Crypto | Bitcoin, Ethereum, Tether, Litecoin, Tron, Dogecoin | Pick the network inside the cashier |
BPounds and euro
Paying from a British account
You cannot hold a sterling balance. The thirteen currencies in the Terms run from euro and US dollar to Bangladeshi taka, and the casino does its internal accounting in euro. A UK card payment is therefore converted by your bank, which often adds a foreign usage charge of a few percent. A card with no foreign exchange fee, or a Revolut account that already holds euro, avoids most of that cost.
On this site we show every euro amount in pounds at a rate of 0.836 and round it, so £4,180 stands for 5,000 euro. The real figure on your statement depends on that day's rate.
CaratLuck offers no exchange service between fiat money and crypto. If you want to pay in Bitcoin or Tether, buy the coins elsewhere first and send them from your own wallet.
CDepositing
Five steps to a first deposit
Sign in, then press the large yellow circle on the navigation bar.
Pick Deposit and choose a card, wallet or coin. Its lower and upper limits are displayed once chosen.
Type the amount. For crypto, pick the network and copy the wallet address the cashier gives you.
Confirm the transfer wherever your money lives: bank app, phone wallet or coin wallet.
Check that the balance has updated. Holding a code? Redeem it with Activate Promocode under Free Money.
Money paid in needs one full turnover before you can take it out again, or the operator may charge a handling fee. Paying with another person's card or wallet is banned: any winnings are voided and the deposit is refunded to whoever owns that account.
DPayout times
How long a CaratLuck withdrawal takes
CaratLuck handles a withdrawal request within 3 business days. Further delay depends on the receiving side, and intermediary banks can deduct a charge. Loyalty ranks shorten the wait, with an aim of one day for the lower ranks and one hour for Obsidian.
| Route | CaratLuck side | After that |
|---|---|---|
| Card | Up to 3 business days | Bank processing, often a few working days |
| Skrill or Revolut | Up to 3 business days | Usually quick once sent |
| Crypto | Up to 3 business days | Network confirmations |
| VIP members | Aim of 1 day, falling to 1 hour | As above |
No bonus is added while a payout is open, so time your offers around it. If CaratLuck cannot reach you within two weeks after a payout request, it may lock the account, so keep your phone number and email in the profile current.
EWithdrawal limits
Payout ceilings set by VIP level
The VIP rules give one withdrawal limit per level; they do not state the period, but the Terms say that larger wins are paid in monthly instalments. Each instalment is capped at the limit until the whole sum has been paid.
| Levels | Limit in pounds |
|---|---|
| Bronze 1 to 4 | £5,850 |
| Silver 1 and 2 | £6,690 |
| Silver 3 and 4 | £7,520 |
| Gold 1 | £8,360 |
| Gold 2 | £10,000 |
| Gold 3 | £11,700 |
| Gold 4 | £13,400 |
| Platinum 1 | £16,700 |
| Platinum 2 | £18,400 |
| Platinum 3 | £20,100 |
| Platinum 4 | £21,700 |
| Obsidian | £25,100 |
A Bronze player who wins the equivalent of £16,700 would get it in three monthly parts. High stake players should know about the instalment rule from day one.
FID checks
Documents CaratLuck asks for
Verification is not part of sign up. Three things trigger it: lifetime deposits above £1,670, a first cash out request, or a payment flagged as unusual. The upload deadline is 14 days from the request.
- Passport or ID card with three months or more before expiry.
- A selfie of you holding that document.
- Proof of address: proof of residence dated within recent months, for example an energy bill.
- For deposits above £4,180, proof of where the money comes from, such as payslips.
Your profile must match the ID letter for letter. Small differences in spelling or birth date are what usually holds up a first cash out. CaratLuck may also call you as part of the check.
GFees and refunds
Charges, refunds and inactive accounts
CaratLuck does not list a deposit fee of its own, but the payment provider may add one. Refund requests must arrive no later than 5 business days after paying in; once approved, expect the money in 10 business days. After a full year without any login, a dormant fee of £8 is taken each month, never more than what is left on the balance.
HFAQ
Payment questions
Can I deposit pounds at CaratLuck?
You can pay from a pound account, but the balance is held in euro or another listed currency. Your bank converts the payment and may charge a foreign transaction fee.
Which crypto coins does CaratLuck take?
Six: Bitcoin, Ethereum, Tether, Litecoin, Tron and Dogecoin. Supported networks appear once you sign in.
How fast are CaratLuck withdrawals?
CaratLuck needs at most 3 business days. Loyalty ranks aim for one day down to one hour, and the receiving bank or blockchain adds its own delay.
What is the CaratLuck withdrawal limit?
Your rank sets it, from £5,850 at Bronze to £25,100 at Obsidian. Sums above that arrive in monthly parts.
When does CaratLuck check ID?
Once deposits exceed £1,670, at the first payout, or after a flagged payment. Documents are due within 14 days.
Pick a card, wallet or coin in the cashier and play from the first minute.